A distinguished heritage venue set within Brisbane’s vibrant city centre, Customs House provides an exceptional setting for conferences and seminars that combines elegance with practicality. Our spaces offer the perfect blend of historic grandeur and contemporary functionality set in the heart of Brisbane’s CBD.
With versatile rooms accommodating both intimate gatherings and larger events, each space presents a polished, refined atmosphere that encourages professional exchange and innovation.
Our dedicated events team provides comprehensive all-day service, including bespoke catering packages crafted by Customs House Catering. From breakfast functions to working lunches and afternoon refreshments, every culinary aspect is tailored to elevate your event experience and productivity.
A sought-after conference venue centrally located with riverside views, Customs House combines convenience with inspiration. Our experienced coordinators offer personalised service from initial inquiry through to execution.
Our Event Spaces
The Long Room
Overlooking the Brisbane River, The Long Room combines historic elegance with modern functionality. This versatile space is ideal for keynote presentations, industry conferences, and gala events that call for a memorable setting. The Long Room’s impressive architecture provides an inspiring backdrop for events, while its flexible layout accommodates various seating arrangements to suit your specific requirements.
Layout Options and Capacities:
- Cocktail: 300 guests
- Theatre: 200 guests
- Banquet: 220 guests (pending set up requirements)
- Cabaret: 130 guests
With a soaring cathedral ceiling and copper dome, impressive columns, and heritage detailing, this magnificent venue creates an atmosphere of distinction and grandeur.
The River Room
Located on the River Level, this impressive event space has been recently refurbished to combine state of the art technology with contemporary styling. The room has marvellous views of the Story Bridge and provides direct access to the terrace overlooking the Brisbane River. This room can accommodate groups for a range of functions and events due to its operable walls.
With built-in audiovisual equipment integrated throughout the space, this room is perfectly equipped for professional presentations, interactive workshops, and collaborative seminars.
Layout Options and Capacities
- Theatre: 120 guests
- Banquet: 120 guests
- Cabaret: 96 guests
- Cocktail: 200 guests
Particularly well-suited for mid-sized corporate gatherings, the River Room offers a fresh, contemporary environment that enco
Bespoke Catering Packages
Under the direction of our Executive Chef, Customs House Catering crafts refined, contemporary cuisine. Our team sources premium seasonal ingredients from local producers, ensuring every dish served reflects both quality and creativity.
The Customs House events team works closely with you to create personalised menu packages that suit your event needs. All dietary requirements are accommodated with the same attention to detail and presentation as our standard offerings. Simply communicate these needs to your event coordinator to ensure availability.
To begin preparations for your upcoming corporate gathering, enquire with Customs House today.
I am writing to express my sincere gratitude and admiration for the exceptional service provided by Customs House. I cannot emphasise enough the level of professionalism, dedication, and attention to detail exhibited by every member of your staff. From the moment we began planning until the final guest departed, Customs House demonstrated an unwavering commitment to excellence. The wait staff demonstrated impeccable professionalism, serving guests with warmth and efficiency. Their attentiveness to guests’ needs contributed significantly to the overall experience. The success of the events is a testament to your unwavering commitment to excellence and customer satisfaction.
– Carly Vidal-Wallace, Celestial Festival Events
Thank you and the team for such a wonderful night – the food was amazing, staff were very attentive and all around the event went very well. Our guests have been raving about the night and how much they would love to come back. Both the Events and Banquets teams are huge assets to Customs House and I cannot thank you all enough for your hard work.
– Australian Institute of Architects
Last night was absolutely 10 out of 10. Everything was as I hoped for and the team, food and service was wonderful. THANK YOU, we will absolutely be back. The board and executives were most impressed with the food, beverage, room and of course the views.
– GHD
Everything ran super smoothly, food and service were great overall. The Banquets Manager was awesome, very easy to deal with and super-efficient. It was lovely being able to arrive at the venue and everything was already done for us and ran like clockwork. The serving staff should also be commended – they were excellent too. From my end with regard to coordinating from Sydney it was very straightforward, deadlines and requirements were clearly outlined and easy to follow. It was a pleasure working with Customs House.
– Kaplan Professional
FAQs
Is Customs House accessible for people with disabilities?
Everyone is welcome at Customs House, and we take pride in ensuring our spaces are accessible to all guests. Disabled and wheelchair access to the building is available throughout the building, along with accessible lifts, and bathroom facilities. For events where wheelchair or walking aid users will be in attendance, we will ensure that your chosen space is laid out in a way that can be navigated easily. Please ensure this is communicated to your events coordinator once your event details are confirmed.
What is the venue’s cancellation policy?
We understand that plans can change. Should any issues arise or amendments be required, we recommend contacting your dedicated event coordinator as soon as possible.
Are there nearby hotel options?
Customs House’s central CBD location provides exceptional convenience for events with travelling parties. Brisbane’s city center offers numerous accommodation options to suit various preferences and budgets, from luxury hotels to boutique lodgings, all within walking distance of our venue. This accessibility makes Customs House an ideal choice for travelling guests.
Is there on-site parking or nearby parking options?
While Customs House does not offer on-site parking, we permit temporary vehicle access for equipment and supply drop-offs. Several public parking facilities are available within short walking distance of the venue. Our events team can provide recommendations for the most convenient parking options based on your specific requirements, or you can find more parking information on our Contact page.
Can we bring our own AV equipment?
We understand that some events may require specialised equipment. You are welcome to bring additional AV equipment to supplement our existing systems. We recommend discussing your specific technical requirements with your event coordinator during the planning process to ensure seamless integration.