Contact Us

Opening Hours

Customs House is open from 9.00am weekdays for enquiries and appointments (Patina Restaurant open Tues – Sun from 12pm). Customs House and Patina Restaurant are closed on public holidays.  Customs House and Patina Restaurant are also closed between Christmas and New Year and over Easter.

Customs House Reception is located on the Queen Street level of the building. Enquiries regarding functions, gift vouchers and event payments are invited. Reception is open Monday – Friday from 9am to 4:30pm.

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Contact Details

General and Function Enquiries:
Monday – Friday from 9am – 5pm
+ 61 7 3365 8999

Patina Restaurant Bookings:
+ 61 7 3365 8921

+ 61 7 3365 8900


399 Queen Street, Brisbane QLD 4000

Postal Address:
GPO Box 2223, Brisbane QLD 4001


How to Get to Customs House

Walk to Customs House down Queen Street or along the river boardwalk. Bus and train stations are located nearby while the City Cat stops at the Riverside Centre just a few minutes walk from Customs House.

Please see the Google map below for directions to Customs House.


Wilson’s Parking at Riverside – 123 Eagle Street Brisbane

We have partnered with Wilson’s Parking at Riverside – 123 Eagle Street Brisbane to provide our customers with discounted lunchtime, evening and weekend parking a short 5 minute walk from Customs House.

The Riverside Centre car park has two entries on Eagle Street. The northern entry is near Pig N Whistle. The southern entry is via the left lane under Jade Buddha.

All parking tickets must be validated at Customs House to receive the discounted rates. Please note that this parking offer is NOT VALID for the Secure car park Eagle Street or the Wilson’s Parking for Eagle Street Pier.

Parking Rates

Enter after 5pm – $9.00 flat rate

Flat rate of $9.00 per day
(Valid from 5am – 3am)

Any 2 hour period between 5am and 5pm – $25.00




Mr. Brian Roberts
+61 7 3365 8909

Executive Chef

Mr. John Offenhauser
+61 7 3365 8902

Operations Manager

Mr. Ben Hawley
+61 7 3365 8923

Event Sales Manager

Mrs Bec Malloch
+61 7 3365 8912


Mrs. Helen Wakerley
+ 61 7 3365 8911

Event Sales Coordinators

Ms. Veronica McDowell
Event Sales Coordinator
+61 7 3365 8908

Mrs. Bec Malloch
Event Sales Manager
+61 7 3365 8912

Ms. Danielle Wood
Event Sales Coordinator
+61 7 3365 8903

Ms. Nicola Arratoon
Event Sales Coordinator
+61 7 3365 8925