Contact Us

Opening Hours

Customs House is open seven days a week from 9.00am. Customs House is closed on public holidays.  Customs House is also closed between Christmas and New Year and over Easter.

 

Reception

Customs House Reception is located on the Queen Street level of the building. Enquiries regarding functions, gift vouchers and payments are invited. Reception is open Monday – Friday from 9am to 5pm.

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Contact Details

General and Function Enquiries:
Monday – Friday from 9am – 5pm
+ 61 7 3365 8999

Restaurant Bookings:
+ 61 7 3365 8921

Facsimile:
+ 61 7 3365 8900

Email:
info@customshouse.com.au

Address:
399 Queen Street, Brisbane QLD 4000

Postal Address:
GPO Box 2223, Brisbane QLD 4001

Directions

How to Get to Customs House

Walk to Customs House down Queen Street or along the river boardwalk. Bus and train stations are located nearby while the City Cat stops at the Riverside Centre just a few minutes walk from Customs House.

Please see the Google map below for directions to Customs House.

Parking

Wilson’s Parking at Riverside – 123 Eagle Street Brisbane

We have partnered with Wilson’s Parking at Riverside – 123 Eagle Street Brisbane to provide our customers with discounted lunchtime, evening and weekend parking a short 5 minute walk from Customs House.

The Riverside Centre car park has two entries on Eagle Street. The northern entry is near Pig N Whistle. The southern entry is via the left lane under Jade Buddha.

All parking tickets must be validated at Customs House to receive the discounted rates. Please note that this parking offer is NOT VALID for the Secure car park Eagle Street or the Wilson’s Parking for Eagle Street Pier.

Parking Rates

Weeknights:
Enter after 5pm – $9.00 flat rate

Weekends:
Flat rate of $9.00 per day
(Valid from 5am – 3am)

Weekdays:
Any 2 hour period between 5am and 5pm – $25.00

Contacts

Management

Director

Mr. Brian Roberts
+61 7 3365 8909
brian@customshouse.com.au

Operations Manager

Mr. George Musat
+61 7 3365 8923
g.musat@customshouse.com.au

Executive Chef

Mr. John Offenhauser
+61 7 3365 8902 
j.offenhauser@customshouse.com.au

Administration

Mrs. Helen Wakerley
+ 61 7 3365 8911
helen@customshouse.com.au

Event Sales Coordinators