Our Gala Dinner Event Spaces
Whether you’re planning a black-tie gala, an annual charity dinner, a networking cocktail evening, or an awards night, the right venue sets the tone for the entire event. At Customs House, we understand the importance of atmosphere, service, and setting when it comes to inspiring generosity and fostering lasting business relationships.
With our stunning riverside location, heritage architecture, and attention to detail, Customs House offers an unmatched backdrop for meaningful moments. Our event spaces combine timeless elegance with modern functionality—perfect for connecting your guests to your event in a memorable way.

Our Event Spaces
The Long Room
Discover the enchanting atmosphere of The Long Room, where Brisbane River views meet timeless charm. This exceptional space will elevate your function into an occasion your guests will remember long after the evening ends.
Layout Options and Capacities:
- Theatre: 200 guests
- Banquet: 220 guests (pending set up requirements)
- Cabaret: 130 guests
- Cocktail: 300 guests
The cathedral ceiling, with its distinctive copper dome, elegant columns, and heritage details, creates an atmosphere of understated luxury—the ideal environment for celebrating your cause and honouring those who support it.
The River Room
The River Room offers a refreshing blend of contemporary style and natural beauty for a range of events. Here, your guests will enjoy spectacular views of the Brisbane River and Story Bridge while supporting your important cause.
Step directly onto the waterfront terrace for a breath of fresh air or starlit conversations. The thoughtfully integrated audiovisual technology ensures your formalities unfold seamlessly throughout your event.
Layout Options and Capacities
- Theatre: 120 guests
- Banquet: 120 guests
- Cabaret: 96 guests
- Cocktail: 200 guests
Perfect for corporate events and fundraising gatherings, the River Room creates an atmosphere where elegance meets warmth—the ideal environment for connecting supporters with your mission and celebrating the difference they help make.
Bespoke Catering Packages
Under the direction of the Executive Chef, our culinary team creates an exceptional dining experience that enhances your event. Each dish balances artful presentation with remarkable flavour, designed to impress your supporters and complement the evening’s atmosphere.
We use premium ingredients in our dishes, ensuring quality and freshness in every offering—from elegant canapés during guest arrivals to beautifully presented plated meals once seated.
Our events team works closely with you to design a personalised menu that aligns with your vision and fundraising goals. We can also prepare alternatives for guests with dietary requirements, ensuring all attendees enjoy a memorable culinary experience while supporting your cause. Simply share these needs with your event coordinator during planning.
To begin preparations for your upcoming corporate gathering, enquire with Customs House today.
FAQs
Is Customs House accessible for people with disabilities?
Everyone is welcome at Customs House, and we take pride in ensuring our spaces are accessible to all guests. Disabled and wheelchair access to the building is available throughout the building, along with accessible lifts, and bathroom facilities. For events where wheelchair or walking aid users will be in attendance, we will ensure that your chosen space is laid out in a way that can be navigated easily. Please ensure this is communicated to your events coordinator once your event details are confirmed.
What is the venue’s cancellation policy?
We understand that plans can change. Should any issues arise or amendments be required, we recommend contacting your dedicated event coordinator as soon as possible.
Are there nearby hotel options?
Customs House’s central CBD location provides exceptional convenience for events with travelling parties. Brisbane’s city center offers numerous accommodation options to suit various preferences and budgets, from luxury hotels to boutique lodgings, all within walking distance of our venue. This accessibility makes Customs House an ideal choice for travelling guests.
Is there on-site parking or nearby parking options?
While Customs House does not offer on-site parking, we permit temporary vehicle access for equipment and supply drop-offs. Several public parking facilities are available within short walking distance of the venue. Our events team can provide recommendations for the most convenient parking options based on your specific requirements, or you can find more parking information on our Contact page.
Can we bring our own AV equipment?
We understand that some events may require specialised equipment. You are welcome to bring additional AV equipment to supplement our existing systems. We recommend discussing your specific technical requirements with your event coordinator during the planning process to ensure seamless integration.